1. Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 14-day return policy on most products, subject to the following conditions:

  • The product must be unused, undamaged, and in its original packaging.

  • You need to present proof of purchase (receipt or order number).

2. Non-returnable Items

Certain items are non-returnable, including:

  • Customized or personalized products

  • Items that have been opened or used, such as electronics or home appliances (unless defective)

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment. It may take 5-7 business days for the refund to appear in your account.

4. Exchanges

We offer exchanges for defective or damaged items only. If you receive a defective product, please contact us within 7 days of delivery.

5. Shipping Charges

Return shipping is the responsibility of the customer, except in cases where the product is defective or damaged upon arrival.

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